Q : Is the price of the online store the same as the price of the offline store?
A : The price of the product is the same for both online and offline.
Sometimes online and offline amounts may differ, in this case, the amount shown on the receipt you purchased is the exact price of the product.
Q : How does the price discount apply?
A : Products that have already been discounted from the selling price will not receive a duplicate discount.
Q : When will the out-of-stock products be stocked again?
A : Out of stock products can be re-stocked as soon as possible, and if there is no stock, they will be deleted from the site.
Q : Will I receive the same product as the photo on the Web?
A : There may be some differences in the final closing phase. Except for these products, the same product as the picture is delivered.
Q : Can I cancel my order?
A : To cancel your order, you can cancel it by logging in and clicking on the 'My Order' menu.
If you purchased as a non-member, you can click the 'Order Information' link in the order confirmation email sent and then click 'Cancel'.
Q : Can I keep track of the order processing status?
A : Once logged in, you can check the status of your order by clicking on the 'My Order' menu.
If you purchased as a non-member, you can check the order confirmation email by clicking on the 'Order Information' link.
Q : What if I receive a product that has a defect or is different from what I ordered?
A :If you have received a product that is different from the product you ordered, please contact the customer service center.
- Customer Service Center: Please contact the number listed below.